Privacy Policy

This policy explains how AppReviewFix (appreviewfix.com), operated by an individual sole proprietor based in Haryana, India, collects and uses your data. Contact: hello@appreviewfix.com.

Account info: your name and email address, from Google sign-in or email via Firebase Authentication. Case data: the app name and platform (iOS/Android) you tell us, the rejection message text you paste in, any screenshots or files you choose to attach to a case, and the resulting diagnosis. Conversation data: any follow-up messages you or the reviewer send in a case thread. Request data: if you submit a Done-For-You quote request or an Agency inquiry, the email, phone number (optional), and description you provide. Usage data: basic product-analytics events (see Section 7) — which pages and actions you take, not the content of what you type. Payment data: once payments are live, purchases are handled entirely by our payment provider, Paddle — we receive confirmation that a purchase was made and which tier, but we never receive or store your card number or full billing details.

To generate your automated diagnosis (the rejection text and app metadata you submit are sent to Anthropic's Claude API to produce the analysis). For Human-Verified reports, so a human reviewer (the founder) can check the automated output against the real guideline before it's delivered to you. To send you transactional emails — a welcome email on signup, an acknowledgement when you submit a case, and a notification whenever there's a reply on your case (see Section 6). To respond if you contact us for support. We do not sell your data, and we do not use your rejection text or app details to train any model beyond what Anthropic's own API terms govern for that single request.

We keep your account and case data for as long as your account is active, so you can refer back to past diagnoses and conversations. If you'd like your account and associated data deleted, email hello@appreviewfix.com and we'll delete it, other than records we're required to keep for tax or accounting purposes (such as a record that a purchase occurred, which Paddle also retains as Merchant of Record).

Your account data, case details, and message threads are stored in our database, provided by Supabase. The application itself runs on servers we operate in India. Some of our service providers (see Section 6) may process or store data outside India, including in the United States — by using AppReviewFix you consent to that transfer, which is necessary for us to provide the service.

Firebase Authentication (Google) — handles sign-in, so we never see or store your password. PostHog — product analytics; see Section 7. Google Ads — optional advertising measurement on appreviewfix.com, only after you allow it; see Section 7. Google AdSense — shows ads on our public guideline library pages; see Section 7. Supabase — hosts our database (case data, messages, account records, and quote/agency requests) and enforces that only you and our reviewer can access your own data. Anthropic — processes the rejection text and app details you submit to generate the automated diagnosis. Zoho Mail — sends the transactional emails listed in Section 3; we do not use it for marketing or newsletters. Paddle — processes payments and is the Merchant of Record for purchases, once payments are live. Each of these providers only receives the data needed to perform its function for us.

We use PostHog to understand how people move through the product — page views on key screens, and actions like starting a diagnosis, signing in, or requesting a quote. PostHog is used for product analytics separately from our optional Google Ads measurement. It relies on an identifier stored in your browser (similar to a cookie), and — once you're signed in — is linked to your account so we can see one person's journey across a visit rather than treating each session as a stranger. Signing in separately relies on Firebase Authentication's own session mechanism, which may also use a cookie or local storage to keep you signed in. Separately, if you select Allow measurement, we load the Google Ads tag to attribute visits and successful rejection submissions to our ads. Google may receive cookie identifiers, click identifiers and technical connection information such as your IP address. We do not send rejection text, contact details, account IDs or case IDs with the conversion event, and enhanced conversions and ad personalisation are disabled. Declining prevents the Google Ads tag from loading. You can change this choice using Ad privacy choices in the footer. Your choice is stored in your browser. Our public guideline library pages also show ads served by Google AdSense. Google and its partners may use cookies to serve these ads; unless you have selected Allow in Ad privacy choices, we ask Google to show non-personalised ads only. Visitors in the EEA, UK and Switzerland are asked for consent through Google's own consent message. Google's use of advertising data is described at https://policies.google.com/technologies/ads.

Access to your case data is restricted by row-level security in our database: only you and our reviewer can read your own cases, enforced at the database level, not just in the app. Data in transit is encrypted (HTTPS). No system is perfectly secure, but we take reasonable, standard precautions for a service of this size.

You can access, correct, or delete your data by emailing hello@appreviewfix.com — as the operator, we handle these requests personally rather than through an automated system, and will respond promptly. If you're in a region with specific statutory data rights (such as the EU/UK's GDPR or California's CCPA), those rights apply to you and we'll honor them on request even though we haven't built a self-service portal for them yet.

AppReviewFix is intended for app developers and businesses, not children. We don't knowingly collect data from anyone under 16. If you believe a child has provided us data, contact us and we'll remove it.

We'll update this policy as the product and our list of service providers change — for example, once payments go live, or if we add analytics. We'll update the date below whenever we do.

Questions or requests about your data: hello@appreviewfix.com.