What exactly do I get with the free decoder?The category of your rejection, a plain-language explanation, and three likely causes — enough to know what you're dealing with before deciding whether to go further.
Why do I need to sign in for the free decoder?So we can save your report and reach you if you want help fixing it — one click with Google, no password to set.
What if the free diagnosis doesn't fix it?Upgrade to the Full Report for the exact fix checklist, or Human-Verified if you want it checked by a person before you resubmit.
Do you guarantee approval?No one can guarantee Apple or Google's decision. We guarantee the diagnosis is accurate and cites the real guideline — the fix from there is up to you or our done-for-you service.
What does "human-verified" actually mean?Before a Human-Verified report is delivered, the founder — a working developer — checks the AI's diagnosis and citations against the real guideline text and edits anything that's off.
How does the Done-For-You fix work?You describe the issue, we send a scoped, fixed-price quote — usually within a business day. Once accepted, a developer implements the fix and helps you resubmit.
Can agencies manage multiple apps?Yes — the Agency Subscription covers multiple apps under one account with team seats and priority turnaround.
What is Guideline Radar?An alert that emails you when Apple or Google update a policy relevant to the app categories you've told us to watch — included with the Agency Subscription.
What's the pre-submission check?A separate tool that runs your app against the same guidelines reviewers use before you ever hit submit, so you catch issues ahead of time instead of after a rejection.
Is my rejection message or app data shared with anyone?No — submissions are used only to generate your diagnosis and, for paid tiers, for the founder to review before delivery. See the Privacy Policy for details.